Shipping information
In ChuzkaWe want you to receive your order quickly and safely. Below, we explain everything you need to know about our shipping.
Order processing: All orders ship the next business day after we receive confirmation of your payment. Orders placed Friday through Sunday will ship the following Monday.
Once your order ships, you'll receive a confirmation email with a tracking number.
Shipping cost: All orders within the United States have a fixed cost of $9. We offer free shipping on purchases over $100 within the U.S. —-Note for ABCW (fixed cost pending confirmation)—
Delivery time: Most orders arrive within 3-5 business days.
Fast Shipping: If you require express shipping, additional fees will apply.
Coverage areas: We ship throughout the US.
Shipping company: We work with UPS and FEDEX, both recognized courier companies, to ensure safe deliveries. Depending on the delivery address and shipping option selected, we assign the best service available.
Important: Tracking information may take up to 24 hours to update in the shipping company's system.
Shipping problems: If your order has not arrived within the estimated time, follow these steps:
1. Check the status of your package using the tracking number on the shipping company's website.
2. If the order status does not progress after 3 business days
Contact us:
• Mail: Send us an email to clientservicechuzka@gmail.com
• WhatsApp: Write to us at +1 (720) 831-3597
Include the following information in your message:
• Subject: Shipping problem.
• Your order number.
3. We will investigate the problem and provide you with a solution as soon as possible.
We do our best to ensure timely deliveries, but occasionally delays beyond our control may occur, depending on location, weather conditions, peak seasons, or courier company delays. We appreciate your understanding.
