Client care
Frequently Asked Questions
How much is shipping?
Standard $10 (3–5 business days) or express $16 (1–2 business days) within the U.S. Free pickup at the Aurora boutique.
When will my order ship?
The next business day after payment confirmation. Orders placed Friday–Sunday ship Monday. Most orders arrive within 3–5 business days.
Can I return or exchange a faja?
We accept returns for incorrect size or defective products within 10 days, unused with tags. We offer store credit or exchange; no refunds. See policy.
How do I choose my size?
See our size guide. For post-surgical use, if you are between two sizes choose the larger one. We’re also happy to help on WhatsApp.
Can I shop in person?
Yes. Visit us at 14200 E Alameda Ave, Unit 124K, Aurora, CO — Monday – Saturday 11 AM – 8 PM · Sunday 12 PM – 6 PM.
How do I track my order?
You’ll receive an email with your tracking number once it ships. Learn more.
Answers are based on current store policies.

