Client care
Shipping Information
At Chuzka, we want you to receive your order quickly and safely. Below is everything you need to know about our shipping.
Order processing
All orders ship the next business day after we receive payment confirmation. Orders placed Friday through Sunday ship the following Monday. Once your order ships, you will receive a confirmation email with a tracking number.
Shipping cost
All orders within the United States have a flat rate of $10. You can also pick up your order free at our Aurora boutique.
Delivery time
Most orders arrive within 3 to 5 business days with standard shipping ($10). Need it sooner? Choose express shipping for $16 (1–2 business days).
Coverage & carriers
We ship to all of the USA. We work with UPS and FedEx and assign the best available service based on the delivery address and the option selected. Tracking information may take up to 24 hours to update.
Shipping problems
- Check your package status using the tracking number on the carrier’s website.
- If the status does not progress after 3 business days, contact us with the subject “Problem with shipment” and your order number:
- Email: chuzkaboutique@gmail.com
- WhatsApp: +1 (720) 831-3597
- Hours: Monday – Saturday 11 AM – 8 PM · Sunday 12 PM – 6 PM
- We will investigate and provide a solution as soon as possible.
We do our best to deliver on time, but delays beyond our control may occur due to location, weather, peak seasons or courier delays.